HOW WE COLLECT AND USE INFORMATION

Capitalized terms that are not defined in this Privacy Policy have the same meaning given to them in our Terms of Use.
We collect the following types of information about you.

Information you provide us directly:

We ask for certain information such as your first and last name, phone number, e-mail address and physical address when you register for a Cargoz account, or if you correspond with us. We may also retain any messages you send to us or through the Site, and may collect information in User Content you provide to the Site. We use this information to operate, maintain, and provide you the features and functionality of the Site and Storage Services. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Information we may receive from third parties:

We may receive information about you from third parties. For example, if you access our Site through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” adding the Cargoz application, linking your account to the Cargoz Site, etc., that third party may pass certain information about your use of its service to Cargoz. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use our Site as well as provide you with updates if and when your friends join Cargoz. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Cargoz Site. You may also unlink your third party account from the Site by adjusting your settings on the third party service.

Inviting a friend to use Cargoz from the “Invite friends” feature:

If you choose to use our invitation service to invite a third party to the Site through our “Invite friends” feature, you may directly choose a friend to invite through your mobile device’s native contact list – but we do not require that you import your contacts list to the Site, and we do not retain the information contained in your contacts list. You understand that by inviting a friend to Cargoz through the “Invite friends” feature, you are directly sending a text or email from your personal accounts and that we are not storing your contact list. In addition, you understand and agree that normal carrier charges apply to communications sent from you phone. Since this invitation is coming directly from your email or phone, we do not have access to or control this communication.

Analytics information:

We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Site and Storage Services. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Site and Storage Services. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual User.

Cookies information:

When you visit the Site, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets Cargoz help you log in faster and enhance your navigation through the Site. A cookie may also convey information to us about how you use the Site (e.g., the pages you view, the links you click and other actions you take on the Site), and allow us or our business partners to track your usage of the Site over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if the ability to accept cookies is disabled.

Log file information:

Log file information is automatically reported by your browser or mobile device each time you access the Site. When you use our Site, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Site, domain names, landing pages, pages viewed, and other such information.

Clear gifs/web beacons information:

When you use the Site, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information enables more accurate reporting and improvement of the Site.

Device identifiers:

When you access the Site by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Cargoz. A device identifier may convey information to us about how you browse and use the Site. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Site. Some features of the Site may not function properly if use or availability of device identifiers is impaired or disabled.

Location data:

When you use the Site and Storage Services, we may access, collect, monitor and/or remotely store “location data,” including location data that you directly provide to us. Location data allows us to provide the Site and Storage Services (e.g., pick up and deliver your Goods), and may also convey to us information about how you browse and use the Site and Storage Services. Some features of the Site, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

Commercial and marketing communications:

We use the information we collect or receive to communicate directly with you. We may send you emails containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Site- and Storage Service- related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Site and Storage Services, technical and security notices). You may not opt out of Site-and Storage Service- related e-mails.

Use of certain service type information we collect about you:

We use or may use cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site;
(b) provide custom, personalized content and information;
(c) to provide and monitor the effectiveness of our Site and Storage Services;
(d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns;
(e) diagnose or fix technology problems;
(f) help you efficiently access your information after you sign in;
(g) to provide advertising to your browser or device; and
(h) automatically update the Cargoz application on your mobile devices.

SHARING OF YOUR INFORMATION

We will not rent or sell your information to third parties outside Cargoz and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below:

Who we may share your information with:

We may share your information with third-party business partners for the purpose of providing the Site and Storage Services to you. Those business partners will be given limited access to your information as is reasonably necessary to deliver the Site and provide the Storage Services, and we will require that such third parties comply with this Privacy Policy.

Who you may choose to share your User Content with:

If you choose to make any profile information or other content available to other Users or third parties, such Users and third parties will be able to access the content, as controlled by any applicable privacy settings. Subject to any privacy settings, any content that you make public is searchable by other Users. If you remove information that you posted to any public portions of the Site, copies may remain viewable in cached and archived pages of the Site, or if other Users have copied or saved that information.

What happens in the event of a change of control:

We may buy or sell/divest/transfer Cargoz (including any shares in Cargoz), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to the Site and Storage Services may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of Cargoz.

Instances where we are required to share your information:

Cargoz will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to
(a) comply with the law and the reasonable requests of law enforcement;
(b) to enforce our Terms of Use or to protect the security or integrity of our Site and Storage Services; and/or
(c) to exercise or protect the rights, property, or personal safety of Cargoz, our Users or others.

Sharing certain service type information we collect about you:

We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) with our third-party business partners for the purposes described in the section above on “How We Collect and Use Information.” We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

Ads on Cargoz:

We may also share certain information such as your location, browser and cookie data and other data relating to your use of our Site with our business partners to deliver advertisements (“ads”) that may be of interest to you. Cargoz may allow third-party ad servers or ad networks to serve advertisements on the Site or third-party sites and services. These third-party ad servers or ad networks use technology to send, directly to your browser or mobile device, the ads and ad links that appear on the Site and third-party sites and services, and will automatically receive your IP address when they do so. They may also use other technologies (such as cookies, JavaScript, device identifiers, location data, and clear gifs, see above) to compile information about your browser’s or device’s visits and usage patterns on the Site and third-party sites and services, and to measure the effectiveness of their ads and to personalize the advertising content. Cargoz does not sell, rent, or share the information we collect directly from you or about you from third parties with these third-party ad servers or ad networks for such parties’ own marketing purposes.
Please note that an advertiser may ask Cargoz to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, Cargoz determines the target audience and Cargoz serves the advertising to that audience and only provides anonymous aggregated data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.
The Cargoz Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers or contact such advertisers for more information.

HOW WE STORE AND PROTECT YOUR INFORMATION ?

Storage and Processing:

Your information collected through the Site may be stored and processed in the Kingdom of Saudi Arabia or any other country in which Cargoz or its subsidiaries, affiliates or service providers maintain facilities. Cargoz may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from Kingdom of Saudi Arabia law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the Kingdom of Saudi Arabia or any other country in which Cargoz or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Keeping your Information Safe:

Cargoz cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Site. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Cargoz, at all times. However, Cargoz cannot ensure or warrant the security of any information you transmit to Cargoz or guarantee that information on the Site may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the Cargoz Site, such as social networks. Cargoz is not responsible for the functionality or security measures of any third party.

Compromise of information:

In the event that any information under our control is compromised as a result of a breach of security, Cargoz will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

YOUR CHOICE ABOUT YOUR INFORMATION

You control your account information and settings:

You may update your account information and email-communication preferences at any time by emailing us at ksa@cargoz.com. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Site- and Storage Service- related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Site and Storage Services, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at ksa@cargoz.com

Opting out of collection of your information for Tracking / Advertising:

Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents Cargoz or its business partners from tracking your browser’s activities in relation to the Site, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the Site. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at ksa@cargoz.com

How long we keep your User Content:

Following termination or deactivation of your User account, Cargoz may retain your profile information and User Content for a commercially reasonable time for backup, archival, or audit purposes.

CHILDREN’S PRIVACY

Cargoz does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to register as Users. The Site and its content are not directed at children under the age of 18. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at ksa@cargoz.com

LINKS TO OTHER WEB SITES AND SERVICES

We are not responsible for the practices employed by websites or services linked to or from the Site, including the information or content contained therein. Please remember that when you use a link to go from the Site to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible for and we do not have any control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook) and you allow such a third-party access to your User Content, you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Site.

HOW TO CONTACT US

If you have any questions about this Privacy Policy or the Site, please contact us at ksa@cargoz.com

CHANGES TO OUR PRIVACY POLICY

Cargoz may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the ‘last modified’ date at the bottom of this page.